Providing effective feedback is one of the most important skills a pickleball coach can develop. The way you deliver feedback can make the difference between a player feeling motivated to improve or becoming frustrated and discouraged. One of the best ways to ensure that your feedback is clear, constructive, and encouraging is by using the "What, Why, How" feedback method.
The "What, Why, How" Feedback Method
Using a structured approach to feedback helps players understand their mistakes and how to correct them. Here’s how it works:
What Needs Improvement? – Clearly identify the specific issue.
Example: “Your volleys are going too high.”
Why Does It Matter? – Explain the impact of the mistake.
Example: “That gives your opponent an easy smash.”
How to Fix It? – Provide a clear, actionable solution.
Example: “Shorten your swing and soften your grip.”
By structuring feedback in this way, players receive information they can immediately apply to improve their game.
The Importance of Positive Reinforcement
Before offering constructive criticism, it’s essential to build players’ confidence with positive reinforcement. Players respond better when they feel encouraged rather than criticized. Here are some key strategies:
Start with something positive – Recognize effort or improvement before addressing mistakes.
Example: “Great job staying aggressive at the net. Let’s work on keeping your volleys lower.”
Use the ‘sandwich method’ – Start with praise, offer constructive feedback, and end with encouragement.
Example: “Your footwork looks solid. Try softening your grip on volleys for better control. Keep up the great effort!”
Be specific with praise – Instead of general comments like “Good job,” highlight what they did well.
Example: “I love how you anticipated that shot and moved into position quickly!”
Applying Effective Feedback in Coaching Sessions
Use feedback in real-time – Offer quick, concise feedback during drills and games.
Encourage self-assessment – Ask players questions like, “What do you think went well?” to help them develop awareness and create a learning environment instead of just telling them what to do.
Balance corrections with encouragement – Too much correction can overwhelm players; mix in positive reinforcement to keep them engaged. Ensure you focus on one area of improvement at a time.
Effective feedback isn’t just about correcting mistakes—it’s about teaching, motivating, and building confidence. By using the "What, Why, How" method and reinforcing positive behaviors, coaches can create a learning environment where players feel supported and eager to improve.
Next time you give feedback, remember: Be clear, be constructive, and always encourage your players to grow!